The hotel industry is known for offering unique and memorable experiences to its guests, where operational efficiency and service quality are fundamental.
In this context, electronic signatures have become an essential digitalization tool to optimize processes and provide a fast, secure, and modern service.
VIDsigner BIO, is the leading electronic signature solution for tablets for in-person situations, providing the most robust legal protection on the market. It uses modern technology and allows signers to clearly see what they are signing. It facilitates check-in and check-out, ensuring that each transaction is unique and authenticated by the user’s biometric characteristics.
Optimize Data Management and Improve the Daily Operational Efficiency of Your Hotel
Additionally, hotel management programs can integrate the VIDsigner Remote, allowing guests to digitally sign agreements and documents related to their stay without having to be physically present at the hotel. They can do this from a PC, tablet, or smartphone, with no installation or prior knowledge required.
Remote signing streamlines the registration process, eliminating the need to complete forms in person and enhancing customer convenience and experience by allowing them to handle these tasks from anywhere, either before arriving or during their stay. It also contributes to greater security and legal compliance by ensuring that all documents are securely stored with integrity, minimizing the risk of loss or alteration. By integrating this technology, hotels can offer a smoother and more modern service, aligned with the expectations of guests who value efficiency and convenience in all aspects of their experience.
Can you imagine how your clients could sign booking contracts from their own mobile devices, eliminating cumbersome paperwork?
This is the promise of the electronic signature. However, for these to be legally recognized, it is crucial to comply with specific regulations that guarantee the authenticity and security of electronic documents.
The VIDsigner electronic signature service, developed by Validated ID, is a reliable and qualified multi-channel electronic signature solution that complies with the European Union eIDAS Regulation and is certified according to international standards such as ISO 27001, ENS, ISO 9001 and HDS. Designed to meet the strictest legal and security requirements, VIDsigner adheres to key regulatory frameworks such as eIDAS and GDPR in the EU, as well as international regulations such as ESIGN and UETA in the United States, ensuring legal recognition of the electronic signature to global level.
How can your development team integrate a solution like VIDsigner to improve the customer experience from check-in to check-out?
With VIDsigner, all the evidence generated during the signing process is integrated within the signed document, guaranteeing its self-containment. This includes an audit report delivered to the issuer upon completion of the signing process, along with all evidence of the signature within each document. This feature provides a significant advantage by not depending on the service provider in case of litigation, ensuring a detailed record of actions and electronic evidence to support the authorship and legal validity of signatures in case of dispute.
Hotel Check-In Software: Easy and Secure Integration
How can VIDsigner's integration with 150+ platforms make your operations easier and faster?
VIDsigner excels with its easy and secure integration with over 150 platforms, including SAP, Sage, Salesforce, Microsoft, and DocuWare.
Both senders and recipients find the signing process simple and straightforward thanks to clear instructions and an easy-to-use guide. With a full REST API, VIDsigner enables quick integration into any software or service, ensuring robust security controls and offering customizable templates and preloaded forms for an efficient and hassle-free signing experience.
They trust us
From the operations department, with the IT team and with the support of the general management, we took the step of digital signature. Its usability is mainly intended for travelers who must sign in at check-in, but we do not rule out extending it to other uses.
— Bel Gili Durán, General Director of Operations at HIPOTELS
Currently, HIPOTELS has managed more than 40,000 documents satisfactorily signed by clients, significantly reducing waiting times at check-in, as well as the costs associated with paper management.
Online Check-In: Streamline Your Guests’ Arrival
With VIDsigner, any user with a smartphone, computer, or tablet can easily sign documents online, quickly and without queues or waiting, from anywhere. Besides being a very intuitive system that requires no user experience, this solution represents a significant evolution toward the digitization and modernization of hotel services.
